Support

Privacy & Security

 

At IRISFILM, we are committed to protecting your privacy. We have published this data protection guide to ensure that you are fully aware of how and why we collect information from you, to whom such information is disclosed and what your rights are.

 

What information does IRISFILM Corp. collect and how is it obtained?

IRISFILM Corp. receives information as follows:

1.     Directly from you when you place an order for goods.
2.     When you fill out any form in this website.
3.     When you enter a prize draw or other promotions.
4.     Received from third parties.

If you place an order, IRISFILM Corp. as appropriate needs to know your name, address, and telephone number. This is so that your order can be processed and fulfilled and to notify you of your order status and to tell you about special offers and promotions.

 

 How do IRISFILM use your information?

  1. To process orders, payments and enhance your overall purchasing experience by providing you with a more personalized site.
  2. To fulfill your order and administer your account.
  3. To pass information about you to agents, service providers and employees to carry out services.
  4. To disclose information about you to any relevant regulator if they require it or to anyone else if there is a legal duty to do so.
  5. To run any prize draw or competition you may enter.
  6. Members of the Group may monitor or record telephone conversations with you to ensure consistent service levels, to prevent or detect fraud and for training purposes.
  7. Monitor customer traffic patterns and site usage to help develop the design and layout of the site.
  8. Occasionally notify you about service enhancements such as; functionality changes to the website, new services and special features, and offers or promotions we think you will find interesting.
  9. IRISFILM may pass your personal information to other businesses within the Group and to carefully selected third parties to use for marketing. IRISFILM or third parties may contact you by mail, telephone, email, text message, or any other reasonable method. When you provide us with your information you will be given the opportunity to say if you do not want us to use it or share it for marketing. You will also be given the opportunity to say whether you want to receive marketing emails from us and, of course, you can unsubscribe from these at any time.
  10. The information held about you may also be used to analyze your purchasing preferences as part of IRISFILM’s marketing programs.
     

How is your information protected?

IRISFILM is to protect your information in the following ways:

  1. IRISFILM will not request information which is excessive for their purposes.
  2. Please help us keep any information held about you up to date and accurate.
  3. Delete any information held about you which is no longer relevant, within a reasonable period of time from the date such information becomes no longer necessary for their purposes.
  4. Protect your data against unauthorized use.

In Summary

We are committed to protecting your privacy.

We use information we collect on the site to make purchasing with IRISFILM possible and to enhance your overall purchasing experience.

IRISFILM welcome your questions and comments about any topic, including Data Protection and your privacy. Please send an email to irisfilm@irisfilm.com.tw.